Addressing the Challenges of Complaint Handling, Investigations, and Adverse Events Reporting
Sparta Systems, Inc., Holmdel, NJ (USA)
An enterprise quality management system will help manufacturers automate and streamline all complaint, investigation and adverse event related issues across an organization – with centralization of data. It will keep the company compliant with ever-increasing regulations, ensure patient safety, maintain a strong bond with customers and the public and help avoid any litigation. This article will discuss the challenges of implementing a complaint handling solution, while offering suggestions and recommended solutions.
pharmind 2009, Nr. 10, Seite 1708